Hey, @DeauxGurl. 👋 I moved your post over from the iOS board to the Desktop space since this is happening on your computer. Are you using a Windows or MAC computer? Web browser or desktop app? Any error messages? If so, what does it say? What Bluetooth device are you connected to (Speaker, headphones, etc)? Have you tried repairing the Bluetooth device and your computer? I look forward to hearing back! ... View more