Dear Pandora Team, I am writing to express my frustration with the ongoing issue regarding playback controls on Samsung smartwatches running Wear OS. For months, this feature has been unreliable, which severely limits the functionality of your app for users like myself who rely on their smartwatches for seamless music control while on the go. The lack of proper support for playback controls on Samsung watches is unacceptable. It’s not just an inconvenience; it undermines the entire experience for users who expect a smooth and integrated service across all platforms. Until this issue is resolved, I, along with many others, will be forced to boycott Pandora and explore alternatives that provide a consistent experience on Wear OS. I urge you to prioritize fixing this issue. As a loyal user of Pandora for many years, I hope to see it improve so that we can enjoy music without frustrating limitations on our devices. Thank you for your attention to this matter.
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