Hi @Cmyatt7  The Pandora account associated with your community profile isn't upgraded, and hasn't been upgraded in the past. Sounds like you may have more than one Pandora account. I'm going to escalate your case to our Support team so that they can further assist and get you back into your correct account. They'll reach out via the email associated with this Pandora account ending in ******@yahoo.com. In the meantime, keep an eye out for their reply. Thanks! ... View more