@bertdanger Thanks for reaching out. I appreciate you bringing this back to our attention, and I'm sorry this issue is still ongoing. I've gone ahead and created a ticket with our support team so they can take a closer look at your account and billing history. They'll be contacting you privately via email to investigate this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@bertdanger Sorry for the trouble you are experiencing upgrading to the student plan. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more