Hi @C5657 , welcome to the community! I moved your post to one of our support spaces as the thread you originally posted on is to introduce yourself to the rest of the community. Can you tell me more about this?  If it's happening on a mobile device: What is the make and model (and carrier, if applicable)? What happens when you open Pandora? Is there an error message? If yes, what exactly does it say? Can you send a screenshot of what you're seeing?  Let me know. ... View more