I should not have to run into the kitchen to try to grab a screenshot of the 15 second ad before it moves on, and then look up where I'm supposed to send it, hoping someone will see it and update my account.  You should take the time to add a 'language' datapoint.  Assume everyone in America speaks English and then mark the ids of the accounts that prefer spanish and connect those ids with your advertisers who want to push Coke in Spanish. I am so ready to delete the app and my account to get away from the onslaught of the volume going up suddenly and someone hammering on in Spanish.  Jars my ears, takes me away from the pleasantly peaceful experience of listening to calm music.   If the app is clever enough to record multiple music preferences, it should be able to track a 1 or 0 for English vs Spanish. Is anyone there listening to your customers on this?  It's all over google, with the same lame reply. My ipad is playing Happy Radio and I am FLOODED today with spanish ads.  I do not have the time or patience to figure out where to send the screen shots that I'm trying to run into the kitchen to grab.  2 out of 3 have a blank black screen.  PLEASE just stop using advertisers who use spanish ads.  Or record our actual language preference - should be easier than the algorithm set up to record our music preferences.... I'm ready to delete my account over this.   We should not have to send a screen shot anywhere.  Just stop it.   Finally deciding to just delete the app.  You guys just don't get customer service. It's been months. Moderator Edit: Merged comments ... View more

Annoying on iPhone 12.  Would be better if it restarted and kept playing something, anything. Instead a call taken or ignored interrupts playing over speakers. We then need to walk inside or from wherever we are inside the house we’re renovating to go start the pandora app again. Otherwise it stays silent.  Yes, we could out the phone on silent. Not sure that it would fix it, but for sure we would miss calls that we DO want to take. Not a permanent fix.  ... View more

When I say 'Hey, Google, play music' I have no idea what random station Google or Pandora are going to pick for me. But if the date and time helps you glean through millions of datapoints in your database to find who placed that ad I'll try. Of course, wouldn't it be easier to just adjust your query to all ads played for my account in the last week (or month or day, etc) and see which ones are in Spanish and who your client is that placed them? I say that as a web developer who knows it's pretty simple to query a database. Maybe nobody at Pandora has access to the database. In that case, again it would be simpler to ask your developers to add a field for language per customer rather than ask them for access to the whole thing. ... View more

Where do we 'send over' this information.  There is no screenshot on my Google home device that just plays from my Pandora account when I say 'Hey, Google.. Play Music'.  The date and time is 'quite frequently'.  Would it not be easier to set a field in your database for preferred language than to look into it 'on a case by case basis'?  That's absurd.  And it doesn't matter what the station name is.  If I have Rat Pack music in a station and hit Like on any of them, those songs will bleed into any of my other modern stations.  The algorithm doesn't know how to keep them separate.  Thank goodness it doesn't seem to smear my favorite Christmas songs across all play lists.  The stations should be as separate as the listener's moods or company or occasion. ... View more