Thanks so much for sharing your experience on the community as well, @celdredge.
I reviewed your case with our support team and do see they've passed your feedback along to the engineers who are looking into this issue.
Please be sure to check your email inbox for their reply. If you don't see it, please check your spam or junk folders as well.
To help avoid any confusion or crossed communication between multiple agents and the community, I recommend continuing to work directly with the support agent through your existing email case if you have any additional feedback or comments.
We appreciate all of your patience in the meantime!
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