About hereiznoy

hereiznoy · ‎05-28-2020

Unfortunately I continue to experience this issue. Restarting the device doesn't resolve the issue (this behavior is occurring on multiple devices, both an iPhone and an iPad). I am on the latest OS and app versions. I am not having this problem with any other apps installed on these devices (e.g. I can make in-app purchases via other apps). That, combined with the fact that other users don't appear to be having the same issue, makes me think this is somehow an issue with my account specifically.

hereiznoy · ‎05-22-2020

@AdamPandora I do understand I can sign up through the website, but I greatly prefer the convenience of managing my various subscriptions through the consolidated Apple store interface. I'm unlikely to upgrade unless and until I can do so through the app. You've seen no other reports of this particular issue? If this is an isolated issue then no need to troubleshoot further, I'll move along. 🙂

hereiznoy · ‎05-20-2020

Don't know if my issue is the same as the OP, but for a couple of weeks now I have been unable to upgrade through the iOS app (tried both iPhone and iPad). When I click the *Upgrade* button, I get a "Connecting to the App Store..." message with the little spinner (see screenshot below). I tried logging out and logging back in, deleting the app and reinstalling, nothing seems to work. Was hoping the latest update would fix the issue, but still no joy. Moderator Edit: Edited title for clarity

Re: "Connecting to the App Store..." error when up...

Re: "Connecting to the App Store..." error when up...

"Connecting to the App Store" error when upgrading