@ktaylor1996 Sorry for any trouble. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices If that does not resolve the issue, can you please send me a screenshot of the error message(s) you are seeing?  (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this. ... View more