Hi @Arbajayba!  Hope you had a nice weekend! I'm back online and catching up, it's definitely been one of those Mondays. I’ve reviewed your trace logs, but unfortunately, they aren’t showing any clear indication of what might be causing the issue, everything appears to be functioning normally. That said, I’ve gathered some additional details about your TV and experience to share with our engineering team for further review. I’m sorry this isn’t the resolution you were hoping for, and I really appreciate your patience in the meantime.    ... View more