mohempstead, again, many thanks for your longer 2nd reply to my post.  I just tried it in TABLET mode and still 'no joy'.  Update seem OK, will try disabling Norton and see if that helps.  I'll let you know.  take care. OK, @MOHLovesAlaska .  tried everything you suggested and still do download arrow.  where will it appear if good?  would really like to download and listen offline while on my walks.  is there anyone I can call @ Pandora or email directly?  I need some guidance here.  do you know of anyone with a similar set up to mine (ie: win-10 tablet) that CAN do downloads and listen offline.   thanks   mod edit: format ... View more