Hi @Marcelosz
Thanks for following up, and I’m really sorry for the frustration this has caused. I completely understand how discouraging it can feel when things don’t seem to move forward.
While we do our best to help, Denon and Yamaha apps and devices are built and maintained by their respective companies, which can limit the troubleshooting we’re able to provide directly. I do see that your experience and details have been shared with our engineering team for investigation. Unfortunately, at this time, we don’t have any additional information to share.
I truly appreciate your patience and understanding, I’m sorry again for the inconvenience this has caused.
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