@markln @Lhampton Thank you two for reporting your experience to us.
I'd be happy to help with any questions you have, but I will need additional information to do so.
Are you on a Mac or Windows computer?
If you're using Windows, which OS version are you running (Windows 10, Windows 11)?
Are you listening through our website or the Pandora Desktop App?
If you're using the website, which browser and version are you using?
Let me know.
Troubleshooting suggestions:
In the meantime, can you please try:
updating your browser to the latest version
switching to another browser to see if the issue reproducible there
Thank you for working with me on this.
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