Hi @MusicFan0699 , thanks for posting. I'm sorry to hear you are having trouble with your subscription. I can see that the account related to your community profile and it seems like this account is currently on a 60 day trial for Pandora Premium. I checked for any emails related to the address that's on your community profile, didn't see any. So I went ahead and created one for you. An agent will be contacting you shortly through email. ... View more