Could you provide the following information so I can investigate?
What is the make, model and year of your vehicle?
If you have an aftermarket stereo, what is the make and model of that device?
What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
How is your smartphone connected to your car? (Bluetooth, USB, Aux)
Is your vehicle equipped with Android Auto or Apple CarPlay?
Let me know. Use your mobile device only when conditions allow and as permitted by applicable law.
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