@Ruth6719 I moved your post over to this existing thread: Switch from gift subscription to Premium It looks like you are currently upgraded to Pandora Plus with a gift subscription. Unfortunately, it's not possible for Pandora Plus gift subscribers to upgrade to Pandora Premium. You'll have to wait until your gift expires first, so that your account is set back to a free one. At that time, you'll be able to upgrade. If you'd prefer to try Premium immediately, I can put you in touch with our support team directly and they can help. You can also reach out to them directly on your end here. Hope this helps! ... View more