Hi @ruthie, thanks for posting to community! 👋🏻
Could you provide the following information so I can investigate?
What's the year of your Toyota?
If you have an aftermarket stereo, what is the make and model of that device?
What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
Is your vehicle equipped with Android Auto or Apple CarPlay?
Thanks!
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