Hi, @JewelMusic. 👋
I'm sorry to hear that you're having trouble. I completely understand where you're coming from. We're happy to have you as a listener, whether you have a subscription or a free account.
Offline Listening with Plus:
For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio and add them to your offline listening stations. You are correct - at this time, Pandora Plus listeners cannot add, delete or swap out which stations will be available for offline listening.
Something else to note, Pandora will never use the last 500MB of storage on your device, so we will only download as many stations as we can before we hit that limit.
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Troubleshooting:
In the meantime, I've enabled a trace on your Pandora account in case we need to share this feedback with our engineering team. Could you tell me a bit more about what is happening?
Are you able to download any of your stations for offline listening?
Is it possible that this might be occurring because there is not enough storage on your device?
If it doesn't appear to be storage related, I'd recommend disabling the offline listening feature and re-enabling it, which will reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes.
To do that from a mobile device:
Tap the Profile tab and then the Settings gear in the top right corner.
Toggle Offline Mode off, and confirm that you'd like to remove the content from your device.
Toggle Offline Mode on again, to reset the download process.
Keep the Pandora app in the foreground of your device while your offline stations re-download.
Let me know how it goes. 🎧
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