I did the diagnostics for both the Chrome and Firefox browsers over a week go and reckoned I would hear from an engineer. It's been over a week and nothing. I also downloaded the Pandora app, as per one earlier suggestion, and the audio problem continues to occur. I'm not convinced Pandora knows what it is doing on the technical side to solve this dilemma.   ... View more

First off, I appreciate your quick feedback and attempts to help. That said, I've tried rebooting the router and restarting Pandora et al and it doesn't work. I have had the Some Else Is Listening to Your Account message before and it does work. I have no problems with any other of my many streaming services, just Pandora, and will look at the Desktop Application gambit as we seem to be running out of solutions unless another specialist has an idea of what's happening.     ... View more

I've tried the Troubleshooting steps for both Chrome and Firefox on each device, with no resolution. I usually listen to Pandora on Chrome, after having read about how Pandora and Firefox can have issues. No error messages and the symptoms occur with any song on any Pandora station and generally happens before any particular track ends. I have noticed a lot of recent interventions by Pandora to verify my identity and account details, which gets a little annoying, as I am a Pandora Plus subscriber. I saw a previous thread or two speak to Pandora reps mentioning their being vigilant about accounts that have a lot of use via one particular sign in account/name. I do play Pandora in both home and home office venues and occasionally forget that it's running on the other machine. But I would hope that isn't making me a suspect or some such. ... View more