Hey, @jgordon. 👋
Thanks so much for letting us know about your experience.
Could you send over a screenshot of exactly what you're seeing?
To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.
To access your screenshots, go to the Gallery and look in the Screenshots folder. In your next reply, click on the camera icon to add the screenshot as an attachment in your post.
Thanks for your help with this. 🎧
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