Hey Alyssa, I have not created a proper support ticket yet, and if I had to be honest, I figured this was the place to place them... I ran through and tried resetting my modem/router and all of the other fixes @23hall went through to determine if it was something to do with the browser, Microsoft Pandora app, or the internet. Unfortunately, it seems to continue happening at random. Going back and reading everything, me and @23hall are pretty much on the same page, occasionally losing audio while the player continues to move throughout the song and all without a error notification. Other streaming services like youtube, netflix, and amazon prime seem to work fine without error. I even checked my internet bandwidth usage over time and there were no noticeable drops in connection in the last couple of months for me, so I don't believe it to be an internet issue.
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Hello. I've been having issues when playing Pandora music on my desktop browser (it happens on all browsers including Chrome, Opera GX, FireFox, etc.) and the Microsoft store Pandora app. Every once in a while Pandora will start to play a song and it simply won't play the song in it's entirety, even if I try to skip to different parts of the song, it still won't play anything. It could happen on multiple songs in a row, or just the occasional one here and there. It is frequent enough for me to start a support ticket, however.
I already double-checked if my audio was working properly, it is 100%. I verified it happens on any album/station/artist/genre auto-playing, even if I have said album or songs downloaded (I have Pandora Premium). This issue seems to be a desktop problem only as my smart TV app and phone app seems to work just fine.
Any help on resolving this issue would be greatly appreciated.
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