Hi @NHWriter! Thanks for posting.
Can you tell me more about your vehicle and phone?
What is the make and model of your vehicle?
If you have an aftermarket stereo, what is the make and model of that device?
What is the make and model of your phone?
How is your smartphone connected to your car? (Bluetooth, USB, Aux)
Is your vehicle equipped with Android Auto or Apple CarPlay?
Thanks!
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