Hi @jzelten , Can you tell me more about what's happening? Is this only happening when listening on a computer or on another device too? Does it happen also when listening from our website, or only on the desktop app? If it also happens when listening from the website, what browser are you using? Can you send a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.) In the meantime, if you're having trouble with the Pandora app, we recommend first resetting the app's data. If that doesn't help, you can Uninstall and Reinstall it. Either way, we'll keep track of your profile and collection for you. To reset the app: Open the Help menu. Press Alt on your keyboard to bring up a menu options at the top of the page, then select Help followed by Reset App Data. To uninstall and reinstall the app: Locate Pandora in your Start Menu. Right-click to reveal an additional menu. Select Uninstall. Select Pandora from the list and confirm by selecting Uninstall again. Search for Pandora in the Windows Store on your device. Click Get to re-install the app. Please note: downloading any application on your devices requires a Microsoft account and password, and it may be a different email address and password than the credentials on your Pandora account. ... View more

@jzelten I created a new thread for you since it sounds like you are experiencing two separate issues: Thumbprint Radio only plays ~100 songs Thumbprint Radio plays songs from stations with no Thumbs Up ratings I'm happy to escalate your feedback to our engineering team, however I am going to need some additional information from you before I can do so. To clarify, when you mention your Thumbprint Radio only plays around 100 different songs, does that include the songs from stations you have never given a Thumbs Up ratings to? Additionally, the next time you feel a poor song recommendation plays on Thumbprint Radio, can you write me back with the following? The name(s) of the artist(s). The title(s) of the track(s). Were you able to give the track(s) a Thumbs down? Thanks for working with me on this. ... View more

I have a related problem that fits this title so I didn't start a new thread. According to the app, my Thumbprint station has "Music inspired by your 1,904 thumbs from across all your stations". However it seems to get stuck playing the same 20 or 30 songs in rotation for days at a time, before eventually moving on a different set of 20 or 30 songs, and then back to the original ones. There are literally hundreds of thumbed up songs that I almost never hear. The algorithm seems to be far too heavily weighted towards songs that I thumbed up on the Thumbprint station. (And if there were a way to clear all of those thumbs, I would do so to try to get the rest of my station to play). In addition to that, it has a tendency to get stuck on one particular station that has no Thumbs Up in at all, and it's a station that I never want to hear in my Thumbprint mix - either I'm in the mood for only that station (cool jazz) or I don't want to hear it all. But the algorithm will serve ten or more tracks from that one station in a row, which I then have to skip through. Please don't tell me the solution to this is to give those tracks a Thumbs Down in the Thumbprint station: this mostly happens in the car, and it's really not safe to be futzing with Pandora settings in Android Auto while driving! ... View more