@kajoanie I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
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Hi @B471198 thanks for posting!
To clarify, did you receive the family plan email invitation and you're unable to accept the invitation or you haven't receive the invitation?
If you're not able to accept, is there any type of error messaging that pops up? If so can you let me know what it says?
Let me know! 👍🏻
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@kajoanie I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
... View more
