@amaya-lilliana Our support team has taken a look at your account and they have informed me that your account is currently upgraded to Pandora Plus through Amazon.
Unfortunately, the option to upgrade to Pandora Premium is not available through Amazon at this time.
What you will need to do is cancel your current subscription through Amazon and wait for it to expire.
When you start hearing ads again, you can then sign up for Pandora Premium here.
Hope this helps explain. Thanks for being a part of the community!
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