@Wlepkoff3441 Nice to see you around the Community. 👋🏽
Please try a few standard network troubleshooting steps:
Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
Try rebooting your modem and router and restarting the device.
You can also contact the manufacturer directly to troubleshoot your specific device and settings. Hope this helps. Let me know how it goes.
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