Hi there, @Mkpoppindiva. 👋 Thanks for visiting the Pandora Community! Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts. In the meantime, I've gone ahead and created an email case for you since your husband is having trouble with his account too. Someone will reach out to you via email to offer further assistance. Please keep an eye out for their message. 📬 Thank you for your patience during this process. 🎧 ... View more