@Focused41 Our support team has informed me that your account is currently upgraded through Roku.
Joining or upgrading to a Pandora Premium Family subscription is currently not possible through third-party vendors (e.g., Roku or Apple). If you're interested in subscribing to Pandora Premium Family, or in joining someone else's family plan, you'll need to cancel your current subscription and wait for it to expire. Once you begin to hear ads on your account again, you can sign up for Pandora Premium Family from a computer, not a mobile device.
Please note that you must be at least 21 years of age to purchase a Pandora Premium Family subscription as the master account holder.
I hope this helps! Let me know if you have any further trouble.
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