Hey there, @kesmoon. 👋 Thanks for reporting your experience and for including the screenshot. Sounds like you may have already run through the standard: Android Troubleshooting I can share this with our tech team on your behalf. It's helpful to know: Device: Carrier: Android version (Settings > About Phone): Pandora Version: (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number) Are you connected to Wi-Fi or cellular data when this is happening? I appreciate your help with this additional details. 🎧 ... View more