Hi @TommyE! Thanks for posting your experience. Sorry to hear this is happening.
I've enabled a trace on your account to help with my investigation. The next time this happens, can you please let me know the time and date, I'll take a closer look.
In the meantime, do you listen to Pandora on any other devices at home or do you share your account with someone else? Do you see any messaging, either a notification on the head unit or an audio message through the speakers?
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