Hi there, @KellyC. 👋
Sorry to hear that you're having trouble. I would recommend running through the troubleshooting steps for your specific browser or Pandora Desktop App to see if it helps.
Web Browser Troubleshooting:
Google Chrome Troubleshooting
Safari Troubleshooting
Microsoft Edge Troubleshooting
Firefox Troubleshooting
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Pandora Desktop App Troubleshooting:
Pandora Desktop App on Windows 10
Pandora Desktop on MAC Computers
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Device Network Troubleshooting:
You can also try device network troubleshooting by rebooting your connection.
Shut down your device completely;
Unplug your modem and router, wait one full minute, and then plug them back in;
Wait five more minutes to allow the modem and router to fully boot back up;
Turn your device back on and try Pandora again.
If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?
I hope this helps. Feel free to let me know how it goes. 🎧
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