Long story short, I have a pending charge on my bank account for my Pandora Premium account for this coming month. I did not have the funds for it, so I went ahead and cancelled it through google play and it stated I have the subscription through the end of today since today was the last day of the previous month's subscription. I could not request a refund through their website as the month had not started and the charge was still showing pending. Due to this, I had to contact someone through customer support chat on their website and explain the situation. I was told I could not be issued a refund as the new month started today and I would have the subscription through out the rest of the next month. I stated to them their website specifically stated I would have my subscription through today because today was the last day of my previous month subscription, and asked them where they were getting the information I would have it for the next month. They then told me they did not have access to Pandora's details as they were just a 3rd party payment service. I am so confused why they would tell me something their website contradicts and not do anything about it. Now I'm stuck with a charge for a month I won't be getting and they told me if it ends up getting cancelled "the funds would be back within 1-14 business days" otherwise "If the pending charge gets approved, the validity would be extended for the next 30 days.". So, hope it gets cancelled and you'll get your money back eventually or **ahem** you gotta deal with it. How is this anyway to resolve a problem? Please someone help me just get this resolved, I don't know why this is such a big deal.
Moderator Edit: Edited title for clarity
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