Same thing is happening with me ever since the most recent Bose Music app update that took place about 3-4 weeks, I lose connection with Pandora, Amazon Music…any music service constantly. The speaker works fine with Bluetooth connection using each music app though I was on the phone with Bose tech support today for over a hour who stated the same they see the signal. (Very nice and courteous. And tried all of the troubleshooting known to him. I appreciate the help but was not able to resolve the issue with playing music through the Bose music app or using Alexa playing Amazon Music or Pandora, etc. I have 4 Bose Smart Portable Home Speakers along with the Bose 500. Each one encounters the same issue lately. Never had a problem for over a year. Maybe something is stopping the signal return to the app Thank you.
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