@mishazmilk_2000 Nice to see you around the Community.
App gets stuck when ads play:
I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps:
First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.
If you're still having the same problem, then please try a few standard network troubleshooting steps:
Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
Try rebooting your modem and router and restarting the device.
Try removing and re-adding the app (if this is possible on your device).
You can also contact the manufacturer directly to troubleshoot your specific device and settings. Hope this helps. Let me know how it goes.
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Hearing out of place tracks on The Skatalites Radio:
The next time it happens, please give the out of place track that plays a thumbs down and write us back with the following:
The name of the station you were listening to: The Skatalites
The date/time the out of place track(s) played
The name(s) of the out of place artist(s) on the station.
The title(s) of the out of place track(s) that played.
Were you able to give the out of place track(s) a Thumbs down?
Were you listening using a Pandora Mode like Crowd Faves, Discovery or Deep Cuts?
Also if possible, please grab a screenshot of the out of place track that plays, and send that in a reply to this message.
Thanks for the help!
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