Hi there, @Barbarakelli1. 👋 Sorry to hear that you're having trouble. Are you receiving any error messages? If so, what exactly does it say? Could you tell me more about your device? Device & Generation: iPod iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? ++ You can also try running through these steps to see if it helps resolve the issue you're experiencing: iOS Troubleshooting Let me know how it goes. 🎧 ... View more