@toffolod At the moment your account is set to our free, ad-supported service. We offer trials of Pandora Plus, Pandora Premium and Pandora Premium Family, but they are purely optional. Could you tell me a bit more about what is happening? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝 ... View more