Hi @Izzy6! Welcome to community.
Sorry to hear this is happening. I do see that you've reached out to our User Support team. Your information and experience has been passed along to our engineering team for investigation. We understand how frustrating this experience can be. Unfortunately, at this time, we do not have additional steps to provide that may be helpful in resolving this issue immediately.
It may take us some time and effort across teams to further investigate, so I can't give you a specific timeline on the issue you've already shared with us. In any case, we apologize for the inconvenience around these functions and features.
Thank you so much for sticking with us!
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