mpurc
Opening Act
Created | Tier | Playlists | Stations | Thumbs | Music hours | Podcast hours |
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Since a real fix has not been forthcoming in the course of the last twelve months or so - sudden functionality and just as sudden return to silence - I personally will just avoid all Samsung products in the future, and of course, cancelled my paid subscription to Pandora.
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Yes, no more Samsung products for me. In addition to the Pandora issue, my TV locked on one of the cooking shows built into the Samsung list of their own shows. Could not open YouTube TV or regular You Tube videos until I deleted the Samsung app of their channels, and everything reset the next morning.
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Apparently the problem has FINALLY been fixed. Now able to open Pandora app on my Samsung TV with full functionality.
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I've got the exact same problem. Every day I open the app, it plays one song from start to finish, WITH sound, pause, next song comes up which starts playing WITHOUT sound. From there on out, regardless of song or station, no audio. So it is clearly a firmware / software problem residing with Pandora and/or Samsung. This all started apparently in late June or early July. Also, the problem is a widespread one, and exists regardless of TV age or model number, router/modem age or model, wifi or ethernet, and ISP. For Pandora to market and accept new paid subscriptions without being able to provide the service, is unconscionable. This has gone on for three months now, and no solution on the horizon.
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Tanner,
Something dramatically changed with the operating software at Pandora and/or Samsung within the last 3 to 10 weeks. Why is neither party forthcoming with operating software changes that were made this summer! The problem seems to be identical and spread across many, many Samsung sets, regardless of internet provider, wifi vs ethernet, and modem/router equipment. A short while ago I did the same thing I did the other day: opened the app on my tv, and it played ONE song, with sound, from start to finish. I soon as that song finished, the no-sound issue immediately took hold. I will ask the question again, why doesn't Pandora and/or Samsung step forward to acknowledge the operating software change made this summer, and why they don't debug it. Is there a conflict between the parent companies we are not being told about, such as happens between individual cable channels and cable/streaming providers? Very, very strange that I can open the app once a day, and listen to one song all the way through, then kaput. Looks like this is purposely programmed to happen.
Got to expert settings and then could find no such button (IPv6)
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Got to expert settings and saw no such button. Software date is 2016. I hit the sound reset button to return to factory settings since the no sound issue arose a few weeks ago. Still no sound.
This is getting truly ridiculous! The scope of this problem is obviously large and widespread. Instead of a community of pissed off people, why are we not getting direct answers from Pandora's IT people??
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No sound Samsung - 55" Class Q80T Series LED 4K UHD Smart Tizen TV ATT BGW210 Modem/Router ATT is my service provider Sound was working fine until a few weeks ago. Video shows that song is clearly playing, but no sound
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