Hi @ssif21
Sorry for the continued trouble with your Google Home device.
I was out of office, apologies for the delayed response. Unfortunately, after reviewing the trace log extensively I couldn't find anything of note to explain this issue with your one Google Home device. Based on your previous message, it appears you've done some extensive troubleshooting, and at this time, I have no further steps to provide. I've gone ahead and reported your experience to our engineering team for further investigation.
Additionally, I've confirmed that your subscription has been cancelled as of 8/15/23. We're sorry to see you go, but understand your frustration. I've noted your negative experience around this issue for the appropriate parties.
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