Hi @jkjagels! Welcome to community.
I've enabled a trace on your account while I investigate. Can you do me a favor and let me know the steps you take to listen to Pandora when this happens? Also, please include a photo of what you're seeing. You can attach your photo directly in this thread.
Are you trying to log into Pandora on a web browser on your TV or through the Pandora app located on your Fire TV?
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