@msangelaacarter I moved your post over to the Android space.
To listen offline from a mobile device, you can use the following steps:
Tap the Profile tab and then the Settings gear in the top right corner.
Toggle Offline Mode on.
Once Offline Mode has been enabled, you will see only the content in your collection that has been downloaded for offline listening.
If you continue to experience issues with this, could you tell me a bit more about what is happening?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?
Thanks for working with me on this.
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