Hey there, @scottallan. 👋
Sorry to hear that you're running into playback stopping during your listening sessions.
How are you listening when this happens?
Are you using a web browser? Or the Desktop App?
Are you using a MAC or Windows computer?
Have you noticed any error messages? If so, what exactly does it say?
If you're frequently experiencing this issue, I suggest performing troubleshooting steps on your web browser. Please visit the links below to get step-by-step instructions on how to troubleshoot your specific web browser:
Google Chrome Troubleshooting
Safari Troubleshooting
Microsoft Edge Troubleshooting
Firefox Troubleshooting
If you're using our desktop App, please try out these troubleshooting steps for your PC or Mac.
Desktop App Troubleshooting
Let me know how it goes. 🎧
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