@Sagewolf1 You should be able to manually switch over to Offline Mode.
To listen offline from a mobile device:
Tap the Profile tab and then the Settings gear in the top right corner.
Toggle Offline Mode on.
Once Offline Mode has been enabled, you will see only the content in your collection that has been downloaded for offline listening.
If you are still unable to switch to Offline Mode, can you please send me a screenshot of what you're seeing?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
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