Same here, I'm a software QA engineer and I'm moderately familiar with Android. Let me know what kind of diagnostic data I can provide you and I'll be happy to get it to you. Also, what Sonos model are your engineers using to reproduce the problem? I'm on a Sonos Beam Gen 2 which requires the Sonos S2 app to connect, and since Pandora keeps prompting me to download the incompatible S1 app, I think that might be part of the problem. ... View more

Any updates on this issue? It's getting a little irritating. Surprised that it hasn't been fixed after 1 1/2 years ... View more

Sorry for the delay. The email notifications were going to my spam folder. ... View more

I'm seeing this too. Already tried the basics. The speaker is linked to my Google Assistant and Google Home, and Pandora can see the speaker, but I get "Connection Failed" when I try to connect. I also get redirected to install the old Sonos app which isn't compatible with my Beam Gen 2. Model: Pixel 5, Sonos Beam Gen 2 Carrier: T-Mobile Android version (Settings > About Phone): 12 Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): 2112.1 Are you connected to Wi-Fi or cellular data when this is happening? Wi-Fi Have you identified any other patterns or notable information? No issues connecting to the speaker with the Sonos app. Pandora works fine with the TV on the same Wi-Fi. I can also see the speaker on Fing. Unlike other providers, Pandora isn't available in the Sonos app. ... View more