Hi there, @ChasieConway. 👋
Sorry for any inconvenience this has caused. I moved your post over to this existing thread to keep things tidy: iOS: Unable to Listen Offline with Plus
Offline Listening with Plus:
At this time, your Pandora account is upgraded to Pandora Plus. For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio* and add them to your offline listening stations. Pandora Premium subscribers, on the other hand, can choose which additional stations, albums, songs, or playlists are downloaded.
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Premium Access:
If you've attempted to download individual songs while using Premium Access, you won't be able to listen to them offline without a Premium subscription. You can find out more about how these complimentary sessions work here: Premium Access
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Trouble with Downloads:
When you lose your mobile connection, Pandora will alert you with a notification to let you know that we are switching you to one of your offline stations. This way you stay connected to your music without major interruptions.
Have you tried switching to offline mode manually?
Tap the Profile tab and then the Settings gear in the top right corner.
Toggle Offline Mode on.
Once Offline Mode has been enabled, you will see only the content in your collection that has been downloaded for offline listening.
If that error message pops up again, would you mind taking a screenshot so that I can take a look?
Let me know. 🎧
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