Artist: Unable to locate release in AMP to use for a Featured Track

[likwidlightexp]

What do you do if you can find your new song in the FEATURED TRACK section?

mod note: edited title for clarity

[ChrisPandora · Accepted solution]

Hey @likwidlightexp ✌️

I looked into this and I believe that your new release was mistakenly split off into a new artist profile on Pandora. I have flagged this with our Curation team who are working to fix this right now.

As soon as your releases are all under one profile, you should see it in AMP and can use the AMP tools to promote it.

Thanks for your patience while we correct this! 

[-_-1]

If the song you're looking for has like three different versions (explicit, clean, live, radio edit maybe) is on different albums by the same band I would pull up you want on Google and sort through all the albums you know the song is on. Once you've found all the different versions and seen the one you're looking for you can see what Pandora should have it under, and try searching that. If not that's why this community exists right? I mean that's what the suggestion section is for

[Avith]

Hello ChrisPandora! I have the same issue for 2 of my artist profiles, they have multiple artist profiles with their music releases spitted among them.

The first artist is under the name of "Avith Ortega". The URLs are:
1. https://www.pandora.com/artist/avith-ortega/ARhPV224hnPtZnP
2. https://www.pandora.com/artist/avith-ortega/AR59w49K6lj64ZP
3. https://www.pandora.com/artist/avith-ortega/ARvPP9b6fgp6w6w

Also, two of my albums doesn't show up in Pandora but when I submitted the album with the UPC number for Pandora Radio it did showed up so I would like that it can appear in the searching results and in my artist profile. There missing albums are "Metastasis" (UPC: 1827849936593) and the other one is "Trail to the Past" (UPC: 1941520379742).

The second artist profile is "Avitronic" and it shows as 2 different profiles on Pandora:
1. https://www.pandora.com/artist/avitronic/ARjlrg7gqXjwPfJ
2. https://www.pandora.com/artist/avitronic/AR6J7JrmJ9Pvvhk

I also have another issue in this one: 2 of the Avitronic music releases are showing as "Avith Ortega" albums, so they are in the wrong artist profile.
The albums are:
1. https://www.pandora.com/artist/avith-ortega/contrasting-nuances/ALjxhnKx54jPlc4
2. https://www.pandora.com/artist/avith-ortega/enophophilia/ALtfd7JkhgccgcV
These albums should appear as by "Avitronic" artist.

I hope you can help me with all of this so I can claim both artist profiles on AMC Pandora. If you need a reference to know that the albums appear in the correct artist I can share you my artist profiles of other music platforms where all the information is correct:
- Avith Ortega: Apple Music (https://music.apple.com/us/artist/avith-ortega/1143679349), Spotify (https://open.spotify.com/artist/68wR5LpuIPZVBPciG4ILlD)
- Avitronic: Apple Music (https://music.apple.com/us/artist/avitronic/1551326019), Spotify (https://open.spotify.com/artist/70LKuCWhwvPHliz6eHZDZM).

Thank you for all the support!

[ChrisPandora]

Hey @Avith - Thanks for sharing this information with us.

I see that you have an open email case with my AMP Support colleague Valeria. 

We are escalating the metadata issues with your releases to consolidate them and make sure they are placed on the correct artist profiles.

Valeria will also be able to further assist you with gain AMP access to your artist profiles.

We appreciate your patience in the meantime ✌️