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Latest Single Not Appearing

ToniLaShaun
Local Performer

My latest single, A Charge To Keep, is not appearing in searches or on my artist profile, Toni LaShaun. My songs usually appear in Pandora within 12 hours of release. It was delivered from DistroKid weeks ago. I'm just wondering if something is wrong or if processing is just taking longer than normal.

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ChrisPandora
Moderator
Moderator

Hi @ToniLaShaun & @LaChèvre - I appreciate you bringing this to our attention.

If you have had a release delivered to us via your distributor but are not seeing it on Pandora, please send an email to our support team at amp-support@pandora.com. They will be able to look into this further.

I hope that helps ✌️

Chris | Pandora for Creators Community Moderator
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9 Replies

LaChèvre
Underground

I have the same issue with a lot of my artists , releases not appearing on Pandora via Distrokid. ( i am an artist manager). 
I really want to know about it if any news. Thank you.

ChrisPandora
Moderator
Moderator

Hi @ToniLaShaun & @LaChèvre - I appreciate you bringing this to our attention.

If you have had a release delivered to us via your distributor but are not seeing it on Pandora, please send an email to our support team at amp-support@pandora.com. They will be able to look into this further.

I hope that helps ✌️

Chris | Pandora for Creators Community Moderator
Creators! Say hi in Welcome! Come Introduce Yourself
Learn about what we recommend, what we do and what is new in The Creators Blog

ToniLaShaun
Local Performer

I sent an email to AMP a few days ago. I am waiting on a reply. This is the first time this has happened since my debut single 4 years ago. All of my other releases have appeared within 24 hours of release. 

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ToniLaShaun
Local Performer

It is now LIVE 🎉🎉🎉

LaChèvre
Underground

I did it many time, same response : "Our Content Ops team is considering your content for inclusion on Pandora.

While your content may be delivered to us by your distributor, Pandora is still a curated collection. In other words, your partnership with your distributor does not guarantee inclusion on Pandora."

I already have music live on Pandora so i don't understand. 

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ajcrecords
Casual Fan

Hello Im Rakesh Deva And Artist . i Release my Song From Distro kid but my release is not live its been 2 months and distro kid said they have problem with pandora music

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LaChèvre
Underground

Same problem here.

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HunterPandora
Moderator
Moderator

Hi @ajcrecords Thanks for commenting.

I've gone ahead and passed along your post to our Care Team. They will reach out to you via the email associated with your Pandora account.

Please be on the look out for their reply. Thanks for your patience in the meantime.


Hunter | Community Moderator
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HunterPandora
Moderator
Moderator

Hi @LaChèvre Thanks for report this.

I do see you have an open case with our support team regarding this issue.

Please keep an eye out for their email reply and they will be happy to look into this further with you.


Hunter | Community Moderator
New to the Community? Introduce yourself here
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