Support for Artists

[RoExodus]

Is there a link to submit music to?

Moderator edit: edited title for clarity

[GeraldPandora]

Hi @BenBrooke123 

Thanks for posting!

I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[chuckblack]

I'm having the same issue as many others, my name does not come up in the results when I search for my name. I have verified my songs are on Pandora. What can I do to claim my artist page? Here is my current page:

https://www.pandora.com/artist/chuck-black/ARp63cmzdxvgkxP

Thanks!

[GeraldPandora]

Hi @chuckblack 👋

I have created a ticket with our AMP support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[BigKingh]

This is a good one ... How Can i Get Kingh Asi Music on a Playlist on here or my Own station?

[AdamPandora]

@BigKingh I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[REALCAPTAIN865]

https://pandora.app.link/4G3N7w0UUsb

https://pandora.app.link/9b0JGneVUsb

https://pandora.app.link/4P0tQwhVUsb

https://pandora.app.link/8WgIgTiVUsb

https://pandora.app.link/GAlsWvnVUsb

these works should all be under my 1 and only profile “CAPTAIN”  

[AdamPandora]

@REALCAPTAIN865 I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Kelevra]

Hi! 
My album is on pandora (https://www.pandora.com/artist/kelevra/ARqcvvVj6npv7w4) but for some reason I can't claim my profile because I don't see it

[AdamPandora]

@Kelevra I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[nwh212]

I am also unable to claim my artist through the drop-down. this seems to be a big issue!

[BigKingh]

Option to create a station is greyed out ... 

This artist station isn’t available  For some reason . Anything you can do to help?

Kingh Asi - https://www.pandora.com/artist/kingh-asi/ARz7454bqhPk7w4

[BigKingh]

Okay ... sounds good ... Thanks a million 🙂

[AdamPandora]

Always happy to help, @BigKingh. 😎

[AdamPandora]

@nwh212 I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[AdamPandora]

@BigKingh I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[jswilliams001]

These 4 artists are all the same artist:

https://www.pandora.com/artist/j-scott-williams-holiday/ARbdwm5zp9b22c2

https://www.pandora.com/artist/j-scott-williams/AR9d2P4t57wlchK

https://www.pandora.com/artist/j-scott-williams/ARc9ztdkfKx6JkV

https://www.pandora.com/artist/j-scott-williams/ARwmvm2p6dJkdzm

All of his releases are listed here at  bio.to/jscottwilliams

[AdamPandora]

@jswilliams001 Thanks for reporting this!

[yurial]

@AdamPandora 

Hello,

When I try to create a new Featured Track campaign, I get this error message:

Because you’ve reached the annual maximum number of Featured Tracks for this artist, we can’t add another track right now. This limit will automatically reset in the new year.

What is the annual limit and can it be reset sooner than January? Do you have a paid tier that doesn't have this limitation? I have I was not aware of this limit and was planning on using this feature for my new releases that are already out.

Thanks 

[AdamPandora]

@yurial I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[yurial]

@AdamPandora - thank you. Appreciate your prompt follow-up.