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Support for Artists

RoExodus
Opening Act

Is there a link to submit music to?

 

Moderator edit: edited title for clarity

Labels (1)
1,273 Replies

Supercargo
Local Performer

Hi - our songs are on Pandora, but when I try to claim the artist profile, the band doesn't show up in the  list of suggestions. Please help - we are trying to update our branding. Thanks.

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AdamPandora
Moderator
Moderator

@Supercargo I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

AdamPandora
Moderator
Moderator

@kofiyourstruly I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

AdamPandora
Moderator
Moderator

@thehardlucksoul I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

KeytonXII
Local Performer

Hi, I am an artist that goes by the name KeytonXII. My album CALIFORNIA SNOWMAN was accepted to pandora on the 2nd of this month however when I search my artist name to claim my artist profile I do not pop up. I would really appreciate assistance so I can claim my artist profile. 

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AdamPandora
Moderator
Moderator

@KeytonXII I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

yurial
Underground

@AdamPandora 

Hi Adam,

My new release seems to be stuck in the submission queue for a month now. I release my music via DistroKid and typically it takes a few days for a new track to show up on Pandora. This time, however, it's been nearly a month and it's not my catalog yet. When I noticed the delay a couple of weeks ago I also submitted it via https://amp.pandora.com/submit, but this had no effect. Could you please look into this?

The release UPC is 197146663166

Thanks,

Yuri

 

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AdamPandora
Moderator
Moderator

@yurial I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

yurial
Underground

Thank you - truly appreciate your prompt response!

AdamPandora
Moderator
Moderator

Always happy to help, @yurial. 😁

AwLaz
Local Performer

I have been trying to add my music to pandora for about 6 years, i thought distrokid or tunecore would do it, but its not listed. How do i add my music manually?

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AdamPandora
Moderator
Moderator

@AwLaz I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

AreYouTyler
Opening Act

I submitted a few releases last year, and none of them have gone live.

Low Life by Beasts Of Bourbon
High School High The Soundtrack by Various Artists
Naughty Platinum Rock by Various Artists
Book Of Lies Soundtrack by Various Artists
Nothing In Common by Various Artists
TV Themes Of The '50s & '60s by The TV Theme Players
Şimdi 90'Lar by Çeşitli Sanatçılar
17 Top Hits of 1984 by Various Artists

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AlyssaPandora
Community Manager
Community Manager

Hey there, @AreYouTyler. 👋

I've gone ahead and created a support ticket for you with our AMP team. Someone from that team will follow up with you via email as we don't offer Artist Support on the community at this time.

Please keep an eye out for their message soon. 📬

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (09.30.24)

blancasmusic
Local Performer

Hello My songs are on Pandora already. they were distributed by CD baby but when I try to claim the artist profile, I don't show up in the  list of suggestions. Also I'm showing up in different profiles/Artist on the app, people can't really find all the songs because they're separate. Please help - I want to be able to share my music correctly via Pandora and trying to update my brand. Thank you I hope you can help

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AdamPandora
Moderator
Moderator

@blancasmusic I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

MajorSleeper
Local Performer

Hello, I'm experiencing the same as the above. Artist name is MajorSleeper but the name isn't showing up when claiming a profile. 

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AdamPandora
Moderator
Moderator

@MajorSleeper I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

8Phoenix8
Underground

Can someone help me? I got several artists under my pandora Amp artist account that are not mine. And my artist photo is some random lady instead of me. Can yall fix this please 🙏🏾

 

The Wrong Artist and music are below

https://pandora.app.link/TRfGZ8Yz2tb

https://pandora.app.link/mEfGQi1z2tb

https://pandora.app.link/JjalRy2z2tb

https://pandora.app.link/ul5CIM8z2tb

----------

My songs are Redemption, Redención and my album 8Phoenix8 which are below. 

8phoenix8 (my album)

https://pandora.app.link/rf8ticaA2tb

Redemption (also my song)

https://pandora.app.link/9wlMhMdA2tb

Redención (also my song)

https://pandora.app.link/fjDME8fA2tb

Please resolve this problem. Thanks 🙏🏾 

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AdamPandora
Moderator
Moderator

@8Phoenix8 I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!