Support for Artists

[RoExodus]

Is there a link to submit music to?

Moderator edit: edited title for clarity

[Alvonmars]

Hello! I have the Artist "Alvonmars", but here on Pandora all my stuff divided to 3 different artists with the same name. Could someone turn them in one.

Also I can't find my artist in the Artist claim tool.

[AdamPandora]

@Alvonmars I moved your post over to this existing thread: Support for Artists

I will have someone from our AMP team contact you privately via email to help with this.

Please keep an eye out for their message.

Thanks for your patience in the meantime. 🤝

[Alvonmars]

Thank you, Adam!

[AdamPandora]

Always happy to help. @Alvonmars 

[Nick_Torres]

Hi again everyone. Our music (This is ... by Filthy Divine is now on Pandora) is now up on the platform (searchable) but when the song list comes up the content isn't playable and an message comes up saying "This song isn't currently available for playback." Is there something more that I need to do on our account to initialize or implement this playback functionality? Please help if you can.

Sorry for the multiple posts but not sure if the first one went through as we received an error the first time we tried to post here.

Thanks, Nick "el Gato" Torres

[AdamPandora]

Hey @Nick_Torres,

It looks like you have been in contact with someone from our AMP team.

If you have any additional questions, make sure to reply back directly to that email, and they will be happy to further assist. 

[Grable]

Please help. cannot claim artist page. artist "Grable" not showing up in list to claim. i distributed my music from distrokid in September. please assist. 

I had my music distributed to Pandora on September 22nd 2020. I am trying to claim artist profile. but there is no artist with my name listed. please assist. i manually submitted the song through pandora as well. 

[bob9ine]

I have 5 songs distributed on Pandora, "Bob9ine" but every time I try to claim my profile my name doesn't pop up? 

[AdamPandora]

@Grable Our AMP team would be happy to help with this.

I will have them send you an email, so please keep an eye out for their message.

Thanks for your patience in the meantime. 🤝

[AdamPandora]

@bob9ine I am going to have someone from our AMP team reach out to you privately via email to help look into this further.

Please keep an eye out for their message. 📬

[Grable]

Thank you very much. I hope to hear back soon. 

[AdamPandora]

@Grable Always happy to help! 

[EricTwins]

Me 2

[AlyssaPandora]

Hi, @EricTwins. 👋

Are you having trouble with your AMP profile? 

Let me know and I can escalate your issue to our Artist Support team. 

[blameitonme]

multiple artist pages for the same artist

Hello I am the artist at question here f u c kgruee (without spaces in the f word)

as of doing my latest release it looks like there has been a new page with that song put on it?

instead of it linking to my other account, there's also somehow another account under my name with nothing released on it. 

I was wondering if there is anyway we can delete the account with nothing on it 

and maybe hopefully merge the two accounts with releases?

would love any help!!

here is links to the three profiles 

https://pandora.app.link/xXinJ1gYWbb

https://pandora.app.link/XNZhxnmYWbb

https://pandora.app.link/Werot9kYWbb

[blameitonme]

my direct email is XXXX

please any help would be great

Moderator Edit: Removed Personal Info

[AdamPandora]

@blameitonme Someone from our AMP team will be contacting you privately via the direct email address you provided.

Please keep an eye out for their message. 

[IraS]

Same goes for Saro. The artist section shows an RnB artist from LA while the songs listed belong to a French beatboxer of the same name. Also the cursor for this page is white on white on iOS mobile.

[mebn]

Hey! Having issues claiming my artist too 🙂

Let me know if you guys can help!

[AdamPandora]

@mebn No problem - I will have our AMP team reach out to you privately via email to help look into this further. 

Please keep an eye out for their message. 📬